Privacy Policy


Effective Date:

2/21/2025

Welcome to

SparkWing AI

("Company," "we," "us," or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website

sparkwingai.com

and use our AI-driven sales automation services.

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you interact with our website or services, we may collect:

Name Email address Phone number Business name Payment information (processed securely via third-party payment processors)

B. Non-Personal Information

We may also collect non-personal data such as:

IP address Browser type Device information Usage data and analytics

C. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, track website usage, and improve our services. You can manage cookie settings in your browser.


2. How We Use Your Information

We use the information we collect to:

Provide and improve our AI sales automation services Process transactions and manage customer accounts Send automated follow-ups, emails, and SMS messages (with consent)Improve website functionality and user experience Comply with legal obligations


3. How We Share Your Information

We do not sell or rent your personal information. However, we may share data with:

Service Providers: Third-party vendors who assist with payment processing, AI automation, and analytics Business Partners: If you opt into partner services Legal Compliance: When required by law, government requests, or fraud prevention


4. Data Security

We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. Use our services at your own risk.


5. Your Rights & Choices

You have the right to:

Access, update, or delete your personal dataOpt-out of marketing communications at any timeDisable cookies via your browser settings

To exercise these rights, contact us at

[email protected]


6. Third-Party Links & Services

Our website may contain links to third-party services. We are not responsible for their privacy practices, so please review their policies before providing any information.


7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Your continued use of SparkWing AI services after any changes signifies acceptance of the updated policy.


8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧

[email protected]

🌐

sparkwingai.com


Terms and Conditions

Effective Date:

2/21/2025

Last Updated:

2/22/2025

Welcome to

Spark Wing AI LLC

("Company," "we," "our," or "us"). By accessing or using our website, services, and AI automation tools (collectively, the "Services"), you agree to comply with and be bound by these

Terms and Conditions

("Terms"). If you do not agree, please do not use our Services.

1. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our

Privacy Policy

. We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of our Services constitutes acceptance of the updated Terms.

2. Services Provided

Spark Wing AI LLC provides

AI-powered SMS automation, lead re-engagement, and business automation solutions

to help businesses improve sales and customer interactions.

Use of Services:

Our Services are intended for businesses and professionals. You must be at least 18 years old to use our Services. Any unauthorized use, including reselling or reverse-engineering our AI systems, is strictly prohibited.

3. User Responsibilities

By using our Services, you agree to:

✅ Provide accurate business information when registering.

✅ Obtain proper consent from customers before sending SMS communications.

✅ Use our AI chatbot and automation tools

in compliance with applicable laws and regulations

, including TCPA and A2P 10DLC compliance for SMS marketing.

✅ Not engage in

spam, fraud, or abusive messaging practices

.

We reserve the right to

suspend or terminate

accounts violating these Terms.

4. Payments & Billing

Services may be billed as a one-time payment, monthly subscription, or custom pricing model based on your plan. Payments are processed securely through Stripe or other payment gateways. You agree to pay all fees as outlined in your plan, and failure to do so may result in account suspension. All payments are non-refundable unless otherwise stated in a written agreement.

5. Intellectual Property Rights

All AI models, software, branding, and technology used in our Services are the exclusive property of Spark Wing AI LLC. You are granted a limited, non-exclusive, non-transferable license to use our Services solely for their intended purpose. You may not copy, modify, distribute, or exploit any part of our AI technology without prior written consent.

6. Data Collection & Privacy

We collect and process data in accordance with our Privacy Policy. You are responsible for securing proper consent from your customers for AI-driven SMS and automation. We do not sell personal data to third parties.

7. Limitation of Liability

Spark Wing AI LLC is not liable for:

Any loss of profits, business opportunities, or indirect damages arising from the use of our Services. Delays, errors, or failures caused by third-party services (e.g., SMS providers, payment gateways).Any non-compliance issues resulting from improper use of AI automation tools.

Our total liability for any claim is limited to the amount paid by the client in the last 30 days.

8. Cancellation & Termination

You may cancel your subscription at any time by contacting support. We reserve the right to suspend or terminate your access if you violate these Terms. Termination does not entitle you to a refund unless explicitly stated in your agreement.

9. Governing Law

These Terms shall be governed by and construed in accordance with the

laws of the State of Utah

, without regard to conflict of law principles.

10. Contact Information

For any questions regarding these Terms, please contact us at: https://sparkwingai.com/contact

📩

Email: [email protected]

🌐

Website:

https://sparkwingai.com/contact


Acknowledgment

By using our Services, you acknowledge that you have read, understood, and agree to these

Terms and Conditions

.